Organizational Behavior

Programme Description

Organisational performance is reduced if insufficient attention is given to the people which comprise its human resource, so the Program covers human behaviour in organisations and the factors that affect people and their work.  It provides a good understanding of organisations and is for anyone pursuing a career and professional development in a managerial role.

Learning about organizational behavior provides a great opportunity to develop your leadership skills and to reflect on your own behavioral tendencies. How do you usually make important decisions? What motivates you and how do you try motivating others? How successfully do you leverage and integrate diverse skills and views in a team? Do you prefer professional relationships with a close-knit group of trusted colleagues, or with a far-flung network of acquaintances from all walks of life?

Learning Outcomes / Key Takeaways

In this programme you will be able to:

  1. Describe and apply key organizational behaviour concepts.
  2. Identify sources of power, motivation, and commitment in an organizational setting.
  3. Improve teamwork skills by understanding team dynamics.
  4. Review and recommend adjustments to organization structures, design and culture.

Outline: (Modes of Delivery)

Module 1: Leadership Acumen

  • International perspective on leadership
  • Common traps & challenges
  • Opportunities of intercultural leadership

Module 2: Navigating Culture

  • Impact of cultural differences on organizations
  • Decoding culture
  • Culture classifications and stereotyping
  • Developing intercultural intelligence

Module 3: Communication

  • Communication and its impact on leadership identity and relationships
  • Managing communication to improve decision making
  • Steps for developing your intercultural communication skills

Module 4: Motivation

  • Views on individual motivation
  • Cultural differences in motivation
  • Developing motivation and commitment in teams

Module 5: Networking

  • Patterns of interpersonal relationships in/across organizations
  • Strategically developing social networks and social capital
  • Norms for networking across cultures

Module 6: Conflict

  • Effective / defective conflict management approaches
  • Dealing with ethical dilemmas.

Each module focuses on clear objectives and skill demonstrations that can be easily linked to real life instances.

Well-balanced theoretical and practical methodology, which includes interactive discussions, case studies, interactive activities/exercises and assignments to understand the concepts and their applicability.

– 5-Day Training
– Module Notes
– Stationary
– Nationally Recognized and Internationally Accredited Certification
– Tea/Coffee Breaks
– Working Lunches

Participants must have attended the sessions at least 80% in order to receive a CERTIFICATE from Bangkok School of Management.


USD 2150 / per person

( Exclusive of VAT )


Group Discount

- 2-4 pax: 2.5%    
- 5-7 pax: 5%
- 8-10 pax: 10%
- 11-13 pax: 15%
- 14-16 pax: 20%


Bangkok, Thailand

January 10 - 14, 2022
February 7 - 11, 2022
March 7 - 11, 2022
April 4 - 8, 2022
May 2 - 6, 2022
June 6 - 10, 2022
July 4 - 8, 2022
August 1 - 5, 2022
September 5 - 9, 2022
October 3 - 7, 2022
November 7 - 11, 2022
December 5 - 9, 2022

Reserve your seats now! No CREDIT CARD required.

BSM Certification is recognized nationally by Thailand Ministry of Education & Internationally accredited by Accreditation Service for International Schools, Colleges and Universities (ASIC, U.K.)

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