Office Management & Effective Administrative Skills

Programme Description

Office Management and Effective Administration Skills is an exciting and interactive training programme.  It is designed to provide office administrators, supervisors of clerical and administrative staff, executive secretaries and personal assistants the opportunity to review and develop the interpersonal and professional skills they need to do their jobs effectively – thereby contributing to their own, their boss’ and their organisation’s success.

In this programme emphasis is placed on:

  1. Building on existing good practice and on recognising areas where improvements can be made and developing strategies accordingly.
  2. Managing the network of relationships and interpersonal skills and communication.

Learning Outcomes / Key Takeaways

In this programme you will be able to:

  1. Manage a network of working relations.
  2. Communicate effectively.
  3. Manage time for yourself and others.
  4. Manage the performance of admin staff.
  5. Improve written communications.
  6. Manage and present information.
  7. Organise and improve office systems.

Module 1: The Office – Traditional vs. Emerging Office Management Trends

  • Defining the Role of the Office Manager
  • New approaches to managing
  • Communication Skills and techniques in the Office
  • Time Management

Module 2: Modern office management

Module 3: Business Meeting – Effective Meeting Planning

  • Record Management
  • Making Travel Arrangements: Logistics
  • Quality and Continuous Improvement (TQM) Difficult Situation
  • How to Write Instructions

Module 4: Administrative Skills

  • Facilities, Equipment, and Supplies Acquisitions
  • Office Design, Space, Health and Safety Issues
  • Space Management Techniques

Module 5: Human Relations in Business – Dealing with People and Emotions (CIP)

  • Employee recruitment, selection, orientation
  • Effective use of performance appraisals
  • Interviewing skills
  • legal and illegal questions

Each module focuses on clear objectives and skill demonstrations that can be easily linked to real life instances.

Well-balanced theoretical and practical methodology, which includes interactive discussions, case studies, interactive activities/exercises and assignments to understand the concepts and their applicability

Thailand

  • 5-Day Training
  • Module Notes
  • Stationary
  • Nationally Recognized and Internationally Accredited Certification
  • Tea/Coffee Breaks

Other Locations

  • 3-Day Training and 2-Day Field Visit / City Tour
  • Module Notes
  • Stationary
  • Nationally Recognized and Internationally Accredited Certification
  • Tea/Coffee Breaks

Participants must have attended the sessions at least 80% in order to receive a CERTIFICATE from Bangkok School of Management.

FEELocationCalendar (2020)Pre-Booking
USD 2150 / per person

(Exclusive of VAT )

Group Discount
- 2-4 pax: 2.5%
- 5-7 pax: 5%
- 8-10 pax: 10%
- 11-13 pax: 15%
- 14-16 pax: 20%
Bangkok, Thailand

January 13 - 17
February 24 - 28
March 9 - 13
April 20 - 24
May  25 - 29
June 15 - 19
July 20 - 24
August 17 - 21
September  14 - 18
October 26 - 28
November 9 - 13
December 7 - 11

EUR 3599 / per person

(Exclusive of VAT )

Paris, FranceJanuary 6 - 10
January 27 - 31
February 17 - 21
March 9 - 13
April 6 - 10
May 11 - 15
June 1 - 5
June 22 - 26
July 6 - 10
July 20 - 24
August 10 - 14
August 31 - September 4
September 21 - 25
October 19 - 23
November 9 - 13
November 30 - December 4

GBP 3300 / per person

( Inclusive of VAT )

Leicester, United KingdomJanuary 6 - 10
January 27 - 31
February 17 - 21
March 9 - 13
April 6 - 10
May 11 - 15
June 1 - 5
June 22 - 26
July 6 - 10
July 20 - 24
August 10 - 14
August 31 - September 4
September 21 - 25
October 19 - 23
November 9 - 13
November 30 - December 4
USD 2499 / per person

( Inclusive of VAT )

Klang, MalaysiaJanuary 6 - 10
January 27 - 31
February 17 - 21
March 9 - 13
April 6 - 10
May 11 - 15
June 1 - 5
June 22 - 26
July 6 - 10
July 20 - 24
August 10 - 14
August 31 - September 4
September 21 - 25
October 19 - 23
November 9 - 13
November 30 - December 4
USD 2499 / per person

( Inclusive of VAT )

Bali, IndonesiaJanuary 6 - 10
January 27 - 31
February 17 - 21
March 9 - 13
April 6 - 10
May 11 - 15
June 1 - 5
June 22 - 26
July 6 - 10
July 20 - 24
August 10 - 14
August 31 - September 4
September 21 - 25
October 19 - 23
November 9 - 13
November 30 - December 4

Reserve your seats now! No CREDIT CARD required.

BSM Certification is recognized nationally by Thailand Ministry of Education & Internationally accredited by Accreditation Service for International Schools, Colleges and Universities (ASIC, U.K.)

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  • * You can also reach us real-time using our Live Support on the website. Our representatives are available from 9AM to 6PM, Thailand time.

     

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