eCommerce 101

e-Commerce is booming. e-Commerce is a word being thrown around a lot in the modern business environment, but what exactly is it? eCommerce, short for Electronic Commerce is a term for any business that involves consumers to electronically purchase or exchange goods and services for currency online.

Learning Outcomes

Learning Outcomes / Key Takeaways

In this programme you will be able to:

  1. Overview of all the aspects of e-commerce.
  2. Achieve success in the form of new sales / leads / partnerships.
  3. Understand the impact and scope of digital revolution.
  4. Identify new opportunities to conduct business.
  5. Build your own website.
Programme Outline

Module 1: Introduction to e-Commerce

  • What is e-Commerce?
  • Why e-Commerce?
  • History and how it has evolved
  • What is m-Commerce (Mobile Commerce)?

Module 2: Benchmarking and Competitor Analysis

  • Why benchmarking is important?
  • How to execute a good competitor analysis

Module 3: Identifying your customers

  • Who are the customers?
  • Identifying good niches
  • How to approach your identified customers
  • How to execute a good competitor analysis

Module 4: How to build a website yourself

  • Technical infrastructure behind a website
  • Understanding the Cloud
  • Content Management Systems
  • Introduction to WordPress and how to build a website using WordPress

Module 5: Getting started with Digital Marketing

  • Digital Marketing basics
  • Building a Mailing List
  • Landing Pages
  • Follow-up Marketing (Autoresponders)
  • Pay-per-Click and Ad Networks
  • Affiliate Marketing Models
  • Search Engine Optimization
  • Search Engine Marketing
  • Press Releases and Article Submission

Module 6: Tools and technology of e-Commerce

  • Metrics basics
  • Google analytics
  • Facebook Insights
  • Email Marketing Stats
  • Project Management tools
  • Communication tools
    • Email
    • Chat / Support
  • Social management tools
  • Grabbing Social data and why it matters
  • CRM platforms
  • Credit card processing and billing
  • Last paradigm shift
  • Artificial Intelligence
  • Virtual Reality and Augmented Reality
  • What to expect next few years and how to be prepared

Each module focuses on clear objectives and skill demonstrations that can be easily linked to real life instances.

Delivery Method

Well-balanced theoretical and practical methodology, which includes interactive discussions, case studies, interactive activities/exercises and assignments to understand the concepts and their applicability.

Course Includes
  •  5-Day Training
  • Course Notes
  • Stationary
  • Nationally Recognized and Internationally Accredited Certification
  •  Tea/Coffee Breaks
  • Working Lunches
  • Training materials (Soft file)
  • An evening of Thai culture emersion – River Cruise.
Evaluation Criteria

Participants must have attended the sessions at least 80% in order to receive a CERTIFICATE from Bangkok School of Management.

Training Date
Month Day(s) Year
January 8-12 2024
January 22-26 2024
February 5-9 2024
February
19-23 2024
March 4-8 2024
March 18-22 2024
April 1-5 2024
April 22-26 2024
May 13-17 2024
May 27-31 2024
June 10-14 2024
June 24-28 2024
July 1-5 2024
July 15-19 2024
August 5-9 2024
August 26-30 2024
September 2-6 2024
September 16-20 2024
October 7-11 2024
October 28 - November 1 2024
November 4-8 2024
November 18-22 2024
December 2-6 2024
December 16-20 2024
Certification

Location: Bangkok, Thailand

**Reserve your seats now! No CREDIT CARD required.**