Soft Skills Training for Middle Managers

Soft skills, or interpersonal skills, relate to employees’ ability to get along well with others, social graces and communication abilities. Soft skills training for managers and employees is vital to successful collaboration in the workplace.

Learning Outcomes

The programme is meant for managers and employees who wish to further develop their
management skills. After attending participants will be better able to:
1. Handle people and projects independently, with minimal supervision
2. Manage the small to large assignments / projects
3. Make decisions confidently and take the right course of action
4. Neutralize the tough personality types
5. Negotiate win-win agreements inside and outside your company
6. Becoming a more effective team manager.
7. Communicate effectively
8. Becoming a more adaptable staff 

Programme Outline

Day 1
Communication
– Developing Active Listening Skills
– Communication model
– Speaking like a STAR
– Cross-cultural communication

Day 2
Emotional Intelligence + Motivation
– Introduction to EQ
– Understand Empathy
– Motivating Factors
– Satisfying & Motivating Employees

Delivery Method

Well-balanced theoretical and practical methodology, which includes interactive discussions, case studies, interactive activities/exercises and assignments to understand the concepts and their applicability.

Course Includes

  •  2-Day Training
  • Course Notes
  • Stationary
  • Nationally Recognized and Internationally Accredited Certification
  •  Tea/Coffee Breaks
  • Working Lunches
  • Training materials (Soft file)
  • An evening of Thai culture emersion – River Cruise.

Evaluation Criteria

Participants must have attended the sessions at least 80% in order to receive a CERTIFICATE from Bangkok School of Management.

Training Date
Month Day(s) Year
November 30-01 December 2023
December 7-8 2023
December 14-15 2023
Month Day(s) Year



January 11-12 2024
January 25-26 2024
February 8-9 2024
February
22-23 2024
March 7-8 2024
March 21-22 2024
April 4-5 2024
April 25-26 2024
May 16-17 2024
May 30-31 2024
June 13-14 2024
June 27-28 2024
July 4-5 2024
July 18-19 2024
August 8-9 2024
August 29-30 2024
September 5-6 2024
September 19-20 2024
October 10-11 2024
October 31 - 1 November 2024
November 7-8 2024
November 21-22 2024
December 2-3 2024
December 12-13 2024
Certification

Location: Bangkok, Thailand

**Reserve your seats now! No CREDIT CARD required.**