Module 1: The Office – Traditional vs. Emerging Office Management Trends

• Defining the Role of the Office Manager
• New approaches to managing
• Communication Skills and techniques in the Office
• Time Management

Module 2: Modern office management

Module 3: Business Meeting – Effective Meeting Planning

• Record Management
• Making Travel Arrangements: Logistics
• Quality and Continuous Improvement (TQM) Difficult Situation
• How to Write Instructions

Module 4: Administrative Skills

• Facilities, Equipment, and Supplies Acquisitions
• Office Design, Space, Health and Safety Issues
• Space Management Techniques

Module 5: Human Relations in Business – Dealing with People and Emotions (CIP)

• Employee recruitment, selection, orientation
• Effective use of performance appraisals
• Interviewing skills
• legal and illegal questions

Each module focuses on clear objectives and skill demonstrations that can be easily linked to real life instances.

Well-balanced theoretical and practical methodology, which includes interactive discussions, case studies, interactive activities/exercises and assignments to understand the concepts and their applicability.

•  5-Day Training
• Course Notes
• Stationary
• Nationally Recognized and Internationally Accredited Certification
•  Tea/Coffee Breaks
• Working Lunches- Training materials (Soft file)
• An evening of Thai culture emersion – River Cruise.

Participants must have attended the sessions at least 80% in order to receive a CERTIFICATE from Bangkok School of Management.