EMMANUEL MERCADO

EMMANUEL MERCADO

Bachelor's Degree from the University of Southern California
Master's Degree from the WorldQuant University - Ongoing

Emmanuel has 10 year's experience in driving for excellence. He is an expert in designing and deploying innovative learning solutions across small to large size organizations.

A-grade professional with 10-years of management and leadership experience.

Emmanuel has 10 year’s experience in driving for excellence. He is an expert in designing and deploying innovative learning solutions across small to large size organizations. His expertise is in creating engaging and hands-on training solutions that allow for attendees to have a changed behavior. He has worked in cross-cultural environments for over a decade and understands the language barriers and challenges that organizations face. Moreover, after living in China for 10 years, he is capable of delivering training sessions in both English and Chinese. Lastly, he has successfully raised over 1 Million RMB in cash and kind to the Special Olympics and USC Scholarship Fund during 2013-2015.

COURSE TOPICS

-Middle Management Skills

-Coaching and Feedback

-Customer Service

-Communication Skills

-Time Management Skills

-Stress Management

-Sales & Negotiation Skills

-Cross-Culture Communication skills (Focus on Chinese business)

CERTIFIED

-DISC Assessment

-Middle Manager Coaching

-Neuro-Linguistic Programming

-Shangri-La Master Trainer

-CFA Level 1 Candidate

CORPORATE CLIENTS

Shangri-La Hotel, Four Seasons Hotel, Ritz-Carlton Hotel, Pearson, Bose, Samsung, USA Consulate, BASF, Tyco, Sony, ICBC, Bank of China.

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