Dr. Vichuda Sthalanand

PHD,MA,BA

Dr. Vichuda brings to training sessions a blend ofindustry experience (first hand practical experiences in the field ofcustomer service excellence,

PHD, MA, BA

  • Corporate Strategy and Human Resource Management, Strategic
    Organization Department
  • Performance and Weight Balance, Flight Technical Department
    Cabin Crew Performance, Training and Interviewer, Cabin Crew
    Operation Department
  • Aircraft Noise and CO2 Emission, Carbon Credit for Global warming
    Reduction, Environment Department
  • Cabin Attendant on DC 10, Boeing 747, Airbus A300-600 aircraft,
    Business and Economy, Asia and Europe route
  • Lecturer at Rangsit University on Aviation Strategy, Global Warming,
    Carbon Credits, Clean Development Mechanism and HR

Having served Thai Airways International for 30+ years, and being involved in the field of Customer Service Excellence for her entire professional career, Dr. Vichuda brings to training sessions a blend of industry experience (first hand practical experiences in the field of customer service excellence, as a Cabin Attendant herself) and excellent training sessions facilitation competency through her years
of training and coaching of younger cabin attendants at Thai Airways International. She continues to extend her excellent training / coaching programmes at various universities such as Rangsit University, Bangkok School of Management, etc.

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