Module 1: Purchasing and the Organisation

• Purchasing and its contribution to the organization
• The Supply Chain
• The influence of the External Environment
• Purchasing Organisations
• The Procurement Cycle
• Critical Supply Strategies

Module 2: Supplier Management

• Transforming the Supplier Relationship
• Supplier Evaluation Criteria
• Appropriate Supplier Methodologies
• Total Cost Approach
• How to be a Good Customer
• Shrinking the Supplier Base

Module 3: Communication and Change

• Communication techniques of verbal, non-verbal and written
• Methods of communication lead to more productive work and minimise stress
• Communication and interaction openness develops trust
• Identification of interpersonal interaction methods
• Recognising response to and perceptions of change
• Analysing and preparing for the human reaction to change

Module 4: Negotiation Techniques

• Avoiding Confrontational Negotiating
• Developing Active Listening Skills
• Negotiating with an Angry Person
• Power Closes that are used on the Buyer
• Understanding the other Negotiator’s Power

Module 5: Managing Procurement Talent

• Attract And Retain Supply Management Talent
• Supplier Measurement
• Vendor Rating
• Action Planning
• Price, Cost and Value
• Ways that Advanced Procurement can Improve Organization’s Finances

Each module focuses on clear objectives and skill demonstrations that can be easily linked to real life instances.

Well-balanced theoretical and practical methodology, which includes interactive discussions, case studies, interactive activities/exercises and assignments to understand the concepts and their applicability.

•  5-Day Training
• Course Notes
• Stationary
• Nationally Recognized and Internationally Accredited Certification
•  Tea/Coffee Breaks
• Training materials (Soft file)

Participants must have attended the sessions at least 80% in order to receive a CERTIFICATE from Bangkok School of Management.