Date: October 24 – 25 Advanced Communication Skills

Date: October 24 – 25

Advanced Communication Skills

COURSE CONTENTS:

Day 1
Write to be Understood
• Determine When to Write
• Plan Your Message
• Perfect Your Style and
• Mechanics
• Writing in the Workplace
Speak to be Heard
• Prepare Your Message
• Deliver Your Message
Plan for High Impact Presentations
• The Importance of Planning
• Outline Your Presentation
• Develop Your Script
• Add Visual Aids

Day 2
Captivate Your Audience
• Make Final Preparations
• Basics of Delivery
• The Question-and-Answer Session
• Assess the Presentation
Holding Effective Meetings
• Clarify the Purpose of the Meeting
• Create the Agenda
• Lead a Session Effectively