Book a Parcelforce 48 Collection for affordable, reliable shipping. Or, find out more about cookies. Your feedback will help us improve our customer services pages. Your parcel has been left with a neighbour. Thanks for arranging to send this equipment back to us with Parcelforce Worldwide. The collection window for Parcelforce runs from 8am to 6pm so your parcel will need to be available for the driver to collect. Please tell us why and help us to improve it. Please do not contact the courier directly, the order is placed via our quote engine on our account- which is where the saving comes from- and so the couriers wish for us to rebook the order and also we can fix any issue which may have caused the collection to be missed. Plus, you can drop off your parcel today, rather than having to wait for another collection tomorrow. If you wish, you can cancel the collection and request a refund here too. If we were unfortunate enough to miss you with an attempted delivery as we were unable to deliver the parcel securely, then there is a number of different options available to you in order to make sure we get you your parcel as quickly and conveniently as possible. You'll get an email confirmation and address labels if appropriate. Your search missed collection returned 23 articles . Or, find out more about cookies. If you accept their use, continue using our site. Click here - we can forward your call to Parcelforce Now (Calls cost £1.50 connection fee + £1.50 per minute, plus your network access charges) If you do not have the tracking number, then please contact the sender of the parcel. By visiting and using this site, you consent to the. If you have more than one item to return, please put them all in a single parcel to give to the driver on your chosen collection day. The price paid is for one collection/delivery attempt. •tore packages safely until the driver arrives. This will work for Parcelforce shipments, and if you get issues with this our Live Chat team will be here to rebook the missed collection on your behalf. If anything does go wrong, and a collection hasn't been made, we're very sorry. There can be many different reasons why a parcel hasn't been collected when it should have; in the winter there could be adverse weather. From our research, Parcelforce locations (including 8-13 Chieftain Close, Gillingham Business Park, Gillingham ME8 0PP) can either be open 24 hours a day, but their local depots are generally open from 7.30am – 6pm on weekdays, 7.30am – 12pm on Saturday and are closed Sunday. Commercial vehicles are not cheap to run and if the goods are not ready for collection or if no one is available at the delivery point or refuses delivery, an additional charge of £20.00 plus VAT will be made. We are sorry that you did not find this answer useful. Cookies help us improve your Parcelforce Worldwide online experience. The People's Choice - Website of the Year 2011 & 2012, How to address a letter or parcel to the USA, How to address a letter or parcel to Australia. Editor, Marcus Herbert. Collection times. You will need to print a new label out and attach this to the parcel if you have booked a service where the driver does not bring the shipping label to the collection point. © Parcel2Go.com Ltd 1995-2020 All Rights Reserved. Your feedback will help us improve our customer services pages. Our depot will contact you to arrange payment before your item is delivered. Your collection is free of charge and really helps us become a greener company. Or, find out more about cookies. Tag: parcelforce missed collection. Please tell us why and help us to improve it. familiarise yourself with the latest version. If you accept their use, continue using our site. Save time & money with Parcel Monkey. Parcelforce add a charge of £5 for a missed collection so please arrange for a day that you will be available from 8am to 6.30pm or alternatively, book a drop off service where you can drop it off at your local Post Office and get on with your day. Your parcel will be kept at the Post Office or depot for the following calendar days: Other International services and charge parcels: 21 calendar days, The quickest and easiest way to arrange for your parcel to be delivered to the Post Office is to visit the. S •ake sure the number of items collected matches the number on the dispatch log. Parcelforce Worldwide operates a “hub and spoke” collection and delivery system with two hubs based at Coventry, adjacent to the airport. M •ake sure someone is available to give the packages to the Parcelforce Worldwide driver and M to ensure that the driver scans the package and signs the dispatch log. Other Reclaiming: Mortgage Fees, Council Tax etc, Pensions, Annuities & Retirement Planning, Report Holiday Deals, Bargains & Special Offers, Martin's Blogs & Appearances & MoneySavingExpert in the News. and we will return a list of articles to help you. You can also cancel your collection online using our website collection cancellation request. If you need to dispatch your parcel today, but you have missed the cut off for same day collections, you can switch to a drop-off service instead. Normal deliveries and collections will take place today, Sign up today to get the latest offers and discounts, © Parcelforce Worldwide 2020. If your parcel has not been collected, you can rebook your collection free of charge. Same day service for pallet collection. Everything that is supposed to be in heaven is already here on earth. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Once you request this, your local depot will contact you to arrange payment before your item is delivered. If you want to rearrange the delivery for a Saturday then please visit our receiving a parcel page to do this. How to cancel/amend a parcel collection. Compare, book and send parcels using discounted parcel delivery services. Click here - we can forward your call to Parcelforce Now (Calls cost £1.50 connection fee + £1.50 per minute, plus your network access charges) Rebook your parcel for collection on a new date. ... Monkey is not a courier so we do not make the collections, but we will contact the service provider and resolve any missed collection issues for you. We use reputable couriers such as DHL, DPD, Parcelforce, DX, CitySprint and others to offer a variety of next day, premium, economy, door to door, collection and drop-off courier services at the cheapest shipping rates. Please note: that there will be a charge of £1 for a parcel to be redelivered to your local Post Office; which will need to be paid when you collect your parcel. - The courier does not have your collection scheduled in their system due to a booking error. This will work for Parcelforce shipments, and if you get issues with this our Live Chat team will be here to rebook the missed collection on your behalf. All Rights Reserved, What to do if a driver refuses to collect your parcel, Why do Parcelforce Worldwide charge customs clearance fees, Where can I find my account number and contract number.